POSITION SUMMARY
Responsible for performing secretarial office functions in an assigned department, including greeting patients, answering phones and scheduling appointments.
**Must be able to rotate to Ludowici and Jesup**
QUALIFICATIONS
High School Diploma/GED. Less than 1 year medical office experience in a healthcare environment. Bilingual preferred
JOB RESPONSIBILITIES
- Performs selected clerical and administrative duties and assists physicians as part of the care team.
- Assists new patients to select a personal clinician
- Scans and updates patient E-charts prior to appointment with recent test results, images and correspondences.
- Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual.
- Assembles E-charts for new patients and prepares E-charts for scheduled patients, requests patient information from outside sources as needed.
- Check patients in and out, verifies insurance/benefit coverage 48 hours prior to services.
- Collects co-pays and/or payment toward account balances before services are rendered.
- Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit.
- Maintains the computerized appointment schedule, schedules appointments and ensures patients receive appointment reminders, hospital procedures and/or surgeries following office protocol.
- Record information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed.
- Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes.
- Participates in educational activities and programs as needed and required.
- Active participant in Medical Home Care Team including team huddles.
- Maintains office supplies/equipment and notifies supervisor directly of any problems.
- Maintains strict confidentiality, treats staff, physicians, patients and visitors with respect.
- Distributes patient surveys.
- Takes required training courses as identified by administration or direct supervisor.
- Performs other related work tasks or projects as required.
Job Type: Full-time
Benefits:
- 403(b)
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- BLS Certification (Preferred)
Work Location: In person
