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At UL, we know why we come to work.:
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
What you’ll learn & achieve::
- Ensures staff follows global policies, procedures and processes to ensure the operations accurately reflect the credit risk exposure of the business, provide reliable information to control the business, and ensure optimal customer credit control.
- Works closely with sales, customer services and other financial counterparts to ensure the maximizing of revenue growth for the company while minimizing the financial risk on customer accounts.
- Supervises delinquent account collection activity and customer follow-up.
- Works with management and collections staff to maximize effectiveness of process, ensuring timely collections and increasing productivity.
- Leads collection staff with customer questions on collection process and works to handle difficult escalated questions and issues.
- Works with management to determine collection effectiveness, metrics and track performance to bring about improvements in process.
- Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensures that all policies are understood and adhered to
- Supervises invoice billing processes to ensure invoice and tax invoice are being dispatched in a timely and accurately manner.
- Read and follow UL Solutions Code of Conduct, and follow all physical and digital security practices
- Performs other duties as directed.
- Proficiency in English
- University education in Finance related field and generally five years of directly related experience.
- Demonstrated experience working in a collection role with large client companies.
- Demonstrated ability to interpret financial risks and gains when analyzing financial data.
- Demonstrated ability to manage departmental objectives, staffing and budgets.
- Knowledge of the fundamentals of accounting and finance.
- Target and detail oriented
- Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
- People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
- Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- #ThisIsOurNormal: Competitive renumeration & bonus packages, possibility to work remotely, and much more!
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