Be part of a passionate team and create opportunities!
CALL CENTER AGENT
Job Description:
- Outbound calls for surveys, lead generation, event invitation and/or sales
- Inbound calls to resolve customer queries or close lead/sales
- Data entry to update customer relationship management (CRM) software
- Respond to emails
- Create reports using Microsoft Office and Google Drive
- Meet service level agreements set forth
- Perform other duties as assigned
Qualifications:
- Excellent English communication skills
- Typing Speed: at least 40WPM
- Ability to work under pressure
- Ability to multitask, prioritize and manage time efficiently
- Customer orientation and ability to adapt and respond to different types of personalities
- Intelligent
- No BPO experience required; fresh graduates are welcome to apply
MUST HAVE the following equipment:
- Hardware: Laptop/Desktop (at least Pentium processor and 4 GB RAM)
- Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
- Internet connection: Wired connection; minimum of 10 Mbps
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
So, why join us?
- Permanent work-from-home
- Full Time and Long Term Employment
- Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- Opportunity for regularization and promotion
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Training: less than a month
WE LOOK FORWARD TO MEETING YOU!
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php12,000.00 - Php14,000.00 per month
Benefits:
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
