Do you want to work during weekends doing chats and emails for webshops?
MakesYouLocal helps webshops to expand and succeed abroad. Several of our clients are focusing on markets across Europe, including Germany, which is why we are looking for new colleagues to join our German team in Copenhagen!
In this position, you will play an important part in our clients’ success in the German market. Together with the team, you will help webshop with their chats and emails during the weekend.
Our new colleague should have excellent verbal and written skills in German, and have a good understanding of German consumers’ mindset, as well as first-hand knowledge of the culture.
What do we expect from our next colleague?
We are looking for people with a positive attitude and a genuine desire to help customers. Experience in a relevant field such as customer service, retail, hospitality or similar is a plus, however, the most important thing is a willingness to learn.
Must have:
First and foremost, be able to work weekends - let us know if you can work every second or what you can provide.
Native-level German language skills, good command of written and spoken language.
You should also have:
Good computer skills and a willingness to learn new things.
A team-player attitude.
Like to work in different back-end systems and find the answers you need.
Your tasks and responsibilities:
Customer service (chat & email)
Great place to work!
We want to ensure that our employees are happy and flourishing in the company. We value a friendly and informal atmosphere, where people thrive and grow together.
We offer
- Solid training on the job – We'll teach you everything you need to know to succeed in this role.
- Work from home - we are flexible.
- Great colleagues - ready to support you!
- Work more when needed, if you want to earn some extra.
About MakesYouLocal
MakesYouLocal was established in Copenhagen in 2010. We help businesses with initial strategic decisions for their online shops expanding into new markets. With native knowledge and localisation services, we make sure that our clients’ webshops meet expectations in the new countries they launch in. Our local teams are an important part of our clients’ daily operations. We take care of customer service and shop maintenance in local languages and provide valuable insights for business development and marketing strategies.
With our cross-border e-commerce experience from more than 400 projects and our +120 native e-commerce savvy employees across offices in Copenhagen, Vilnius, Berlin and Brno, we work closely with our clients to secure their international success. We focus on the 3 business areas, described below, and help businesses with everything requiring native language skills and cultural understanding – from initial market research to daily shop management and customer service.
Diversity
MakesYouLocal is an equal-opportunity employer and values diversity. All employment is decided on the basis of qualifications, merits and business needs. We welcome applications regardless of race, colour, religion, sexual orientation, age or disability.
At MakesYouLocal, we are looking for a German-speaking part-time employee or student to join our team on weekends. As a member of our team, you will be responsible for providing excellent customer service to our clients' customers and ensuring that their needs are met.
- Fluent in German
- Excellent communication skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Positive attitude and willingness to learn
- Availability to work on weekends
If you meet these requirements and are interested in joining our team, we would love to hear from you! Please submit your application and we will be in touch.